Shipping policy

Last Updated: September 23, 2026

Thank you for shopping with us! We are committed to processing and delivering your order as quickly and safely as possible.

Order Processing

  • Orders are typically processed within 1–3 business days after payment is confirmed.
  • Orders are not processed or shipped on weekends or public holidays.
  • Once your order has been shipped, you will receive a confirmation email with tracking information, when available.
  • During busy periods, holidays, or promotional events, processing times may take slightly longer.

Shipping Times

Estimated delivery times depend on your location and the shipping method selected at checkout.

  • Standard Shipping: 5–12 business days
  • Express Shipping: 2–7 business days

Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to customs, weather, carrier issues, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your delivery address, package size, and selected shipping method.

If we offer free shipping on certain products or orders, the applicable offer will be clearly stated on our website.

Tracking Your Order

Once your order has been shipped, you may receive a tracking number by email. Please allow up to 48 hours for tracking information to become available or update.

If your tracking information has not updated for several days, please contact us and we will be happy to assist you.

International Shipping

We may ship to selected countries worldwide.

International orders may be subject to customs duties, taxes, or other import fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated at checkout.

Customs clearance may also cause additional delivery delays.

Incorrect or Incomplete Address

Please make sure your shipping address is correct and complete before placing your order.

If you provide an incorrect or incomplete address and the package is returned to us, additional shipping charges may apply before we can resend the order.

If you notice an error in your shipping address, please contact us as soon as possible after placing your order. We will do our best to help, but we cannot guarantee that the address can be changed after the order has been processed or shipped.

Lost, Stolen, or Damaged Packages

Once an order has been handed over to the shipping carrier, delivery is the responsibility of the carrier.

If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and your local delivery carrier.

If your package arrives damaged, please contact us as soon as possible with your order number and photos of the damaged package/product so we can investigate the issue.

Delayed Orders

While we work hard to meet the estimated delivery times, we cannot guarantee a specific delivery date.

Shipping delays may occur because of:

  • Weather conditions
  • Customs processing
  • Carrier delays
  • Public holidays
  • Incorrect address information
  • High order volumes
  • Other circumstances beyond our control

Contact Us

If you have any questions about your order or our shipping policy, please contact us through our store's contact page or email us at [eagleforsky25@gmail.com].

We will be happy to help.